Question Hub

Policies, forms and answers - everything for families in one place.

Questions?

Frequently asked Questions

How do I register for a class?

All registration is done within our registration portal; this includes classes, birthdays and hourly rentals. On each page, there is a 'Register' button, simply click on the button, log into your account, add the class(es) to your cart, and complete the registration. If you don't have an account, you can click on the same link to create a new account.

What are Open Gym hours/rules/pricing?

Our Open Gym information can be found on the Open Gym page.

What are your Birthday Party and Hourly Rental hours/rules/pricing?

Our Birthday Party and Hourly Rental information can be found on the Event Rental page.

What is your class cancellation policy?

If your child needs to be removed from a class due to a medical emergency, we will require a doctors note. After the doctors note is provided, the remaining classes will either be refunded or credited to your account. If your child is removed from a class for any reason other than medical, no refund will be available, however, a credit for the remaining classes will be added to your account and can be used at a later date.

Do you offer make up classes?

If a class is cancelled for something that is in our control, due to a choice the club has made, we will offer a make up class. If school is cancelled due to weather, we will cancel classes without making up a class.

When are you closed?

We do not run classes on statutory holidays and Sundays.

Fall Session: National Truth and Reconciliation (Sept 30), Thanksgiving Monday, Halloween (October 31), Remembrance Day (November 11), Christmas Holidays between sessions. Winter Session: Family week, Easter week (starting Good Friday). Spring Session: Victoria Day

We do not close on PD days, each school has different PD days, and we are unable to close on all of them.

What should my child wear?

Stretchy clothing, hair back, bare feet or socks - see the full gym checklist for more information.

Does my child need a gym suit?

Leotards / Gym Suits are optional. If you’d like one, see the provider list below.

Do I have to stay and watch my kiddo in class?

If your child is in the Adult & Tot class, you are required to be there. You are more than welcome to stay and watch from the viewing room, but you don't need to stay unless your child needs assistance utilizing the washroom as our staff is not permitted to help. / Gym Suits are optional. If you’d like one, see the provider list below.

Can my child bring food to eat in the gym?

No food or drink (other than water) is allowed on the gym floor! Food and drink are allowed in the viewing rooms.

We left something at the gym.

All lost items will be placed into the lost and found at the end of every day. Once the session is over, all items are disposed of.

Alberta Gymnastics Federation Insurance

As an active member of the Alberta Gymnastics Federation, we are governed by their rules. Insurance is a mandatory requirement that, as a club, we submit to the AGF on each athletes behalf to protect both parties. AGF insurance is valid from June 1 until July 31. No matter when in the year it is purchased, it expires July 31.

*AGF Insurance is NON-Refundable.

For information on how to file a claim, visit the Alberta Gymnastics Federation website.

Parent Concern Policy

It's important that any concerns you may have are raised in an appropriate and respectful manner. Please see our Concern Policy for more details.
Concern Policy

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We're community-run and so grateful for our sponsors.
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“Great”

Great facility and great teachers.

Whitney B, Parent